Dear Mark, Thank you for your review. We apologize for any inconvenience caused by the delivery issue. Our team worked diligently to resolve the issue with USPS, and we're pleased that the package arrived within the newly arranged time. Your satisfaction is important to us, and we're glad you're satisfied with the outcome. Thank you for choosing VY Jewelry. We look forward to serving you again. Best regards, VY Jewelry

Dear Harry, We are sorry to hear about the issues you've been facing with your silver bracelet. We truly value your feedback and are committed to addressing your concerns and providing you with a satisfying experience with our jewelry. Please reach out to our customer service team at vy@vyjewelry.shop, and they will be delighted to assist you in every way they can. Tarnishing can be a common challenge with silver jewelry. We appreciate your diligence in taking care of your jewelry, including removing it before showering. However, sometimes, even with the best care, tarnishing can occur due to many factors, such as harsh chemicals, and perfume, etc. We recommend following our care guidelines, which include storing your jewelry in an airtight bag or container and using a silver polishing cloth for regular maintenance. In case of severe tarnishing, we recommend using a silver-polishing liquid for deep cleaning or contacting a local jeweler to renew a polish. It should bring the jewelry back to shine like new again. Best regards, VY Jewelry

Dear David, Thank you for sharing your shopping experience with us and your beautiful picture. We are glad to hear that you are happy with the quality and looking forward to serving you again. Best regards, VY Jewelry

Dear Michael, Thank you for your nice feedback. Hope to see you shop with us again. Have a great day! Lipda VY Jewelry

Dear Harry, We love your sense of humor! Thank you for giving us an amazing review. We are happy that you are happy with us and looking forward to serving you again :) Sincerely, Lipda VY Jewelry